Who can create a website on MyLifeLine?
If you are a cancer patient, survivor, or caregiver, you are encouraged to customize your own personal MyLifeLine website. Or if you know someone who was recently diagnosed, you can email them a link to our website http://mylifeline.org/page.cfm?page=tellafriend
How can I make a donation to MyLifeLine?
Click the “Ways to Help” tab from www.mylifeline.org. Or click here to go directly to Donate page http://mylifeline.org/page.cfm?page=donate. Your donation is greatly appreciated and helps cancer patients and their families receive critical support during the treatment process and beyond.
How can I be a sponsor of MyLifeLine.org?
For more information on sponsorships, please contact Marcia Donziger at email@example.com.
Is it free to set up a web site?
Yes, websites are free. MyLifeLine is a 501(c)(3) nonprofit public charity.
When do you recommend I set up my website?
We recommend you set up your website after a diagnosis or during the treatment process or whenever it’s convenient for you.
How many people can post messages to an individual web site?
There is no limit to the number of people who can post messages to an individual website.
Is there a limit to the number of email addresses I can have on my distribution list?
How can I get help if I have a problem setting up or editing my website?
Email us with a detailed description of your problem at firstname.lastname@example.org and provide us an email address, your directory name, and the specific problem you are having. We will respond as quickly as possible
Can I save my site to a CD?
No, but you can create a Keepsake PDF of the website. Create Keepsake is located in the Profile section.
Does my website ever expire?
Your website will not expire, but if it is not used for an extended period of time, we will assume it is no longer needed and may terminate it.
How do I delete my web site?
On the Profile page, there is a checkbox entitled “Locked.” If you check that box and update the page, your site will not be available to the public. If you have done this and need to reinstate your website, contact email@example.com and request to be reactivated. If not too much time has gone by, it should be possible to reactivate it.
How do I upload my images?
As a Member, you can upload images to your “Photo Gallery” by going to the Pictures page after you have logged in as a Member. You can also upload pictures while writing My Updates or Guest Messages; these pictures do not appear in the photo gallery, but do appear on the My Updates or Guest Messages pages
Why won’t my image upload?
Photos must be .jpeg files and under 700dpi. If you have iPhoto, save the photo into a .jpeg first, then upload the photos. Also, remove any special characters from your photo names (!@#$%^&(*))
How do I change my password?
Sign in and go to your Profile page.
What do I do if I forget my password?
From our homepage, click on "Secure Login" and then on "forgot your login or password". Enter your email address and your password is immediately emailed to you. From a Member's website, click on "forgot username/password" near the top of the page.
Is there a limit to the number of times I can update my website?
No, you may update your website as much as you want.
How long does it take before I can see my website on the internet?
As soon as you complete the Get Started form, you will receive an email to log in and set your site up within a few minutes. If you don’t receive the email shortly after filling out the form, be sure to check your Spam folder. If the email is in your Spam, be sure to add firstname.lastname@example.org to the safe list. After you receive this email with the activation password, you are 2 minutes away from having your own site.
Will there be advertisements on my website?
There will be sponsor logos on the right hand side of your website.
What are some of the ways I can customize my website?
Under Profile, you will be asked to choose your own design template, social networking options, and privacy, and security options. You may upload personal photos and customize your calendar. In addition, you can choose from our list of inspirational quotes and learning links, or you can add your own.
How do I send a group email to those who are registered on my website?
After you log in as a Member, the "Send Email" menu option appears. Build your message there, then send it to all or a subset of your Registered Guests.
Are my webpages private?
How do I delete a My Update or Guest Message?
When logged into your website as a Member, there is an "edit entry" link above each message. Select “edit entry” and then either edit or delete your message. Be sure to select “Update” to ensure the changes are saved.
Is there a way for cancer patients to find other Members with the same type of cancer?
Yes. MyLifeLine.org recommends various partners who match newly diagnosed patients with survivors. • Imerman Angels - www.imermanangels.org • Cancer Support Community – www.cancersupportcommunity.com • To find transplant patients: www.bmtinfonet.org • For Adult Bone Cancer Survivors: www.abc-survivors.net Go to our Member Community Page and click on Peer Support
Why would I register as a guest?
Registered guests will be notified if the Member updates their My Updates page. If a Member chooses the highest privacy protection, only Registered guests can view their website. Registered guests have the ability to add Inspiring messages and sign up to volunteer to help the member on the Helping Calendar page.
How can I use the Helping Calendar to benefit my friend with cancer?
There are many reasons to use the calendar. As part of a member's support network, you may want to bring over a meal or help the patient by driving to a doctor appointment. Select an event to volunteer for and add your name as a volunteer for the event.
How can I make a donation to MyLifeLine in honor or in memory of my friend with cancer?
Select the “Ways to Help” tab from www.mylifeline.org.
Where do I find information on my friend's specific cancer type?
On the member's website, select “Learning Links”. Or on the MyLifeLine public site, click on “Resources” under the main “Cancer Patients” tab.
What if I don't receive notifications that a member has updated the My Update section?
You might have Spam Blocker software installed on your email system. Make sure you can receive emails from email@example.com. Or the member may have chosen to not send emails to registrants on that specific My Update.
My friend, a cancer patient with a MyLifeLine website, does not require friends to Register as Guests in order to go on her website, so why is there a Register as a Guest page?
The need is still there if you want to be on your friend's email circulation.
MyLifeLine.org / 3-25-09